This website is owned and operated by Quantera Consulting, with a registered business address at: J.k. Zaharna Fabrika, building 42, Zip code 1345, Sofia, Bulgaria.

1. Language

These Terms and Conditions may be translated into other languages for convenience. In the event of any discrepancy, the English version shall prevail.

2. General Terms of Use

By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions, together with our Privacy Policy.

The terms “Quantera Consulting”, “we”, “us”, or “the Company” refer to the owner of the website.
The terms “you” or “client” refer to the user or viewer of our website and services.

The content of this website is provided for general information purposes only and may be updated or modified without notice.

We do not guarantee that the information provided on this website is accurate, complete, or suitable for your specific business needs. Use of any materials or services is at your own risk.

3. Scope of Services

Quantera Consulting provides marketing and business-related services, including but not limited to:

• Digital marketing (paid advertising, social media, SEO)
• Lead generation and sales funnel optimization
• CRM setup and automation
• Branding and creative services
• Consulting and strategy development

All services are provided based on the specific agreement between the Company and the Client.

The Company does not guarantee specific business results, including but not limited to leads, sales, revenue, or return on investment (ROI), as outcomes depend on multiple external factors beyond the Company’s control.

4. Intellectual Property

All content on this website, including but not limited to:

• Design
• Layout
• Graphics
• Text
• Branding

is the property of Quantera Consulting or licensed to it.

Unauthorized reproduction or use is strictly prohibited and may result in legal action.

5. Third-Party Services

From time to time, the Company may use or recommend third-party platforms, tools, or service providers (e.g., advertising platforms, CRM systems, analytics tools).

• The Company is not responsible for the performance or reliability of these third-party services.
• Any costs associated with third-party tools are the responsibility of the Client unless explicitly stated otherwise.

6. Payments and Fees

All fees paid to Quantera Consulting are for services rendered or allocated resources.

• Payment terms (one-time, retainer, or performance-based) will be defined in the Client agreement, or in the client agreement of the third party working with (and through) Quantera.
• The Client agrees to pay all applicable fees on time.
• Failure to make payments may result in suspension or termination of services.
• Payment by debit/credit card via V-POS.
• Accepted card types: debit, credit, and business Visa and Mastercard cards.
• Transactions are processed through the MasterCard Identity Check and VISA Secure security programs.
• We do not store any data related to the bank cards used for payments through the website.
• In case a refund is required for an amount paid by bank card, the sum will be refunded to the same card used for the original payment.

7. Refund Policy

Refunds are subject to the following conditions:

• Refund requests must be submitted within 14 business days of the initial purchase.
• Once services have commenced, no refunds will be issued for work already performed or resources allocated.
• This includes strategy development, campaign setup, creative work, or any initiated service.

All refunds are subject to internal review and approval.
If approved, refunds will be processed within 30 business days after agreement is finalized.

The Company reserves the right to make exceptions at its sole discretion.

8. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information
• Respond in a timely manner to requests
• Cooperate with the Company throughout the engagement

Failure to cooperate may result in delays, suspension of services, or termination without refund.

9. Service Suspension and Account Hold

Clients may request to place services on hold for up to 180 days.

• Extensions may be granted at the Company’s discretion.
• Failure to resume services within the agreed timeframe may result in termination without refund.

10. Limitation of Liability

Quantera Consulting shall not be held liable for:

• Any loss of revenue, profits, or business opportunities
• Indirect or consequential damages
• Performance of third-party platforms, services or tools

All services are provided on an “as-is” and “as-available” basis.

11. Website Usage

Unauthorized use of this website may result in legal action.

This website may include links to external websites.
Quantera Consulting is not responsible for the content or practices of those websites.

12. Privacy

Use of this website is also governed by our Privacy Policy.

By providing your contact information, you agree to receive communications from Quantera Consulting, including calls and messages related to services.

You may opt out at any time by contacting us.

13. Cancellation Policy

No cancellation policy applies beyond what is stated in these Terms and Conditions or any signed agreement between the Client and the Company. A 99 Euro cancellation fee may apply.

14. Applicable Law and Jurisdiction

These Terms shall be governed by the laws of Bulgaria.

Any disputes shall be resolved through arbitration or in the appropriate courts within the applicable jurisdiction.

15. Modifications

Quantera Consulting reserves the right to modify these Terms and Conditions at any time.

Continued use of the website or services constitutes acceptance of any updated Terms.