Quantera Ltd. is part of the Quantera Group. This page informs you of our policies regarding the collection, use, and protection of personal data when you use our website or services.
What data do we collect?
Quantera Ltd. collects the following data:
Personal identification information (name, email address, phone number)
Company information (company name, job title, website)
Website usage data (via cookies and analytics tools)
Information provided when requesting a consultation or marketing service
How do we collect your data?
You directly provide Quantera Ltd. with most of the data we collect. We collect and process data when you:
Fill out a contact form on our website
Request a service (e.g. Marketing Assessment, Google Ads management, SEO package, etc.)
Send us an email or contact us by phone
Use or view our website via your browser’s cookies
How will we use your data?
Quantera Ltd. collects your data so that we can:
Process your service request and manage your account
Conduct a marketing audit (paid ads, SEO, CRM, automation, etc.) for your organisation
Contact you regarding consultations and strategy calls
Send performance reports and campaign updates
Improve our services based on your feedback
With your consent — send you marketing information about our services
When Quantera Ltd. processes your order or service request, it may share your data with third parties (e.g. payment processor, bank) solely for the purpose of fraud prevention and payment verification.
How do we store your data?
Quantera Ltd. securely stores your data on servers protected by encryption and restricted access.
Quantera Ltd. will retain your personal data for a period of 3 years following your last interaction with us. Once this period has expired, we will delete your data by secure erasure.
Marketing
Quantera Ltd. would like to send you information about our services and special offers. If you have agreed to receive marketing communications, you may opt out at any time.
You have the right at any time to stop Quantera Ltd. from contacting you for marketing purposes. If you no longer wish to receive marketing communications, please contact us at: [email protected]
What are your data protection rights?
Quantera Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access — You have the right to request copies of your personal data from Quantera Ltd.
The right to rectification — You have the right to request that Quantera Ltd. correct any information you believe is inaccurate or incomplete.
The right to erasure — You have the right to request that Quantera Ltd. erase your personal data, under certain conditions.
The right to restrict processing — You have the right to request that Quantera Ltd. restrict the processing of your personal data, under certain conditions.
The right to object to processing — You have the right to object to Quantera Ltd.’s processing of your personal data, under certain conditions.
The right to data portability — You have the right to request that Quantera Ltd. transfer the data we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
Email: [email protected]
Phone: +359 (88) 211-0567
Address: 51 Alexander Malinov Blvd., Mladost 3, Sofia 1712, Bulgaria
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. For further information, visit allaboutcookies.org.
How do we use cookies?
Quantera Ltd. uses cookies in a range of ways to improve your experience on our website, including:
Keeping your session active on the site
Understanding how you use our website (Google Analytics, GA4)
Tracking conversions from advertising campaigns (Google Ads, Meta Pixel)
What types of cookies do we use?
Functionality cookies — to recognise you on our website and remember your preferences
Analytics cookies — to understand website traffic and user behaviour (GA4, Google Tag Manager)
Advertising cookies — to track the performance of our campaigns (Meta Pixel, Google Ads Conversion Tracking)
How to manage cookies: You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Please note that if you do this, some features of our website may not function properly.
Privacy policies of other websites
The Quantera Ltd. website may contain links to third-party websites. Our privacy policy applies only to our website. If you click on a link to another website, we encourage you to read their privacy policy.
Changes to our privacy policy
Quantera Ltd. keeps its privacy policy under regular review and places any updates on this page. This privacy policy was last updated on [date].
How to contact us
If you have any questions about Quantera Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us:
Email: [email protected]
Phone: +359 (88) 211-0567
Address: 51 Alexander Malinov Blvd., Mladost 3, Sofia 1712, Bulgaria
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Quantera Ltd. has not addressed your concern in a satisfactory manner, you may contact the Commission for Personal Data Protection (CPDP) — the Bulgarian supervisory authority:
Email: [email protected]
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: www.cpdp.bg